Complain
about car problems - According to Guardian Money Saturday 20 July
2024.
UK
and EU residents who hire a car in Europe can turn to the European
Car Rental Conciliation Service (ECRCS) to lodge a complaint if
they have a problem, and have gone through the company's complaints
procedure.
It
deals with cross-border rentals and applies to the companies signed
up to the scheme: Thrifty, Dollar, Alamo, National, Firefly, Sixt,
Europcar, Enterprise, Avis, Budget, Hertz and Maggiore.
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andThe
UK European Consumer Centre - UK ECC has
an excellent guide "Car
hire across the EU - what you should know"
which can be download, for your information and use,
by
using the link below.